In the absence of accessibility legislation

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The story broke in the national media in February 2019 that a woman with an upper extremity impairment was asked to leave an Alberta grocery store and not come back, when she took too long packing her groceries.  Instead of offering an accommodation, the store banned her from its premises, and offered her $100 credit to not pursue the issue further.  CDPA was contacted initially by Rosa Marchitelli of CBC’s Go Public program, for a comment on how this could be allowed to happen in Canada.  Following that initial live interview, several other media outlets picked up the story, and the following links provide commentary from a disability policy perspective.

CBC Go Public – CBC News

Radio Canada International  – News Article

Radio Canada International – Interview